Effective Date: July 16, 2026
Welcome to GrandMarketHub.com (“Grand Market Hub”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
By using GrandMarketHub.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Payment Details (processed securely through payment gateways)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Referral URLs
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Deliver products to your address.
- Provide customer support.
- Respond to your inquiries.
- Send order confirmations and shipping updates.
- Improve our products and website.
- Detect and prevent fraud.
- Maintain website security.
- Comply with legal obligations.
- Send promotional offers (only where permitted by law or with your consent).
3. Cookies
GrandMarketHub.com uses cookies to:
- Remember your preferences.
- Keep your shopping cart active.
- Improve website performance.
- Analyze visitor behavior.
- Provide a better shopping experience.
You can disable cookies through your browser settings, although some website features may not function properly.
4. Payment Security
We do not store your complete debit card, credit card, or banking information on our servers.
Payments are processed securely through trusted third-party payment service providers using industry-standard encryption.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share information only with:
- Shipping and courier partners
- Payment gateway providers
- Technology service providers
- Government authorities when legally required
- Professional advisors where necessary for legal or business purposes
Each service provider is expected to protect your information appropriately.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable security measures, no method of transmission over the Internet or electronic storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our policies
When the information is no longer required, it is securely deleted or anonymized where appropriate.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw marketing consent.
- Object to certain processing activities.
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
GrandMarketHub.com is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised Effective Date. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Grand Market Hub
Address
1ST FLOOR, SATIGACHHA MOUZA, ANULIA G.P., PLOT NO. RS & LR 285/616, KATIAN NO. 3682, J.L. NO. 154, Anulia, Nadia, Ranaghat-I, West Bengal, India – 741255
Phone
+91 7501383941
Email
grandmarketpvtltd@gmail.com
We will make reasonable efforts to respond to your privacy-related inquiries as promptly as possible.